Santa's Secret Forest | Liverpool's Ultimate Family Christmas Experience

Santa's Secret Forest

  • Step into the Secret Forest, where every flicker of light is a whisper from the elves and the start of your family’s Christmas adventure.
  • Follow the scent of cinnamon and snowflakes to Merrywood — a cosy woodland hideaway where festive treats warm cold noses and big smiles.
  • Welcome to the beating heart of Operation Christmas — a magical HQ where elves bustle, ideas sparkle, and the season’s magic comes to life.
  • Your journey begins here. Sign the Guest Book, meet the elves, and step through the doors into a world where imagination leads the way.
  • All aboard! Conductor Merryweather invites you into the Tinsel Town Express — the enchanted train that carries families straight into the story.
  • In Santa’s Sleigh Garage, elves fine-tune the rockets, polish the runners and prepare the Big Man’s ride for its Christmas Eve flight.
  • Welcome to North Pole Command — the high-tech nerve centre where elves track stars, forecast snowstorms and coordinate Christmas.
  • Send your wishes the elf-approved way. Here, magical mail chutes whisk letters to Santa faster than a falling snowflake.
  • Peek into life behind the scenes — tiny homes, warm windows, and the cosy charm of the elves who make Christmas happen.
  • Roll up your sleeves and help the elves craft the Christmas magic — every tap, twist and sparkle helps make a child’s wish come true.
  • Follow the candy-striped path where toy-making secrets fade into starlit skies… your journey to the North Pole is almost ready for take-off.
  • In the heart of the North Pole, the doors open to Santa himself — warm, kind, and waiting to hear every wish, big or small.
  • Meet the gentle reindeer who help power Christmas Eve. Soft noses, warm eyes, and a little stardust in their fur.

Liverpool
Orrell Hill Woods

An out of this World, immersive, Christmas experience like no other

This Christmas, you helped make something truly magical happen in Orrell Woods

From the moment you stepped into the forest, you became part of Santa’s top-secret present hub and we couldn’t have done it without you.

With more children on the Nice List than ever before, the North Pole called for backup… and together with our fast, funny (and slightly mischievous) elves, Operation Christmas was a huge success. Every sleigh was prepped, every present on track, and countless Christmas memories were made.

As the forest settles and the elves start planning what’s next, we’re already looking ahead to an even bigger, more magical Santa’s Secret Forest 2026

Santa's Secret Forest in Your Words

Customer Review

I’ve never been to a Christmas event like this before

Customer Review

The attention to detail and love that’s gone into creating this experience is unreal

Customer Review

The perfect mix of tradition, nostalgia, technology and magic!

Customer Review

The whole thing is like stepping into a Christmas film... It’s massive, ambitious and honestly unlike anything I’ve ever seen.

Customer Review

This isn’t your usual grotto, this place bought us another year of precious belief

Customer Review

Being a parent to a child with additional needs can make days out tricky... But then I got that photo of him looking right at Santa, and honestly it meant everything

The Secret Forest
- Outdoor Experience

A twinkling Forest Light Trail, past Santa’s real reindeer and magical woodland scenes.

  • 30 minute Forest Light Trail
  • Merrywood Market
  • Visit real life Santa's Reindeer

Optional paid Extras

  • 4D VR Sleigh Ride

The Christmas Hub
- Indoor Experience

A vast 2,800m² Christmas Hub with ten spectacular themed rooms bursting with festive magic.

  • The Grand Lobby
  • The Tinsel Town Express
  • Santa's Sleigh Garage
  • North Pole Command
  • The Mailroom
  • The Elf Village
  • The Toy Workshop
  • The Time Tunnel
  • Departures
  • The Magic Elevators
  • Visit Santa's House

* The Indoor experience is not available to Light Trail ticket holders

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